Returns & Exchanges

We want you to love your cookware, which is why we offer a 30-day return policy on all products purchased directly from our site. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the packing slip inside your box.

3

Pack and Ship

Securely pack your GreenPan items in their original box and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects your return, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing